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Moorside Surgery
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BBC Health News
  • Ambulance workers to strike on 10 February31 Jan 2023 12:57Thousands of staff across five services in England will walkout in protest over pay.
  • Jess Hodgkinson: Lack of medication contributed to mother's death31 Jan 2023 11:59Jess Hodgkinson died shortly after giving birth to her daughter at Chesterfield Royal Hospital in 2021.
  • Cancer: Urgent action needed amid NHS pressures, warns charity31 Jan 2023 09:10There are plans to diagnose cancer in Wales faster, but also warnings services face huge challenges.
  • Mistley rugby player ends up in hospital due to dog poo30 Jan 2023 06:14Neil Baxter says dog mess needs to be taken more seriously to prevent others being injured.
  • NHS plan: £1bn for hospital beds and ambulance fleet30 Jan 2023 11:11Extra capacity will help the NHS in England tackle emergency care delays, the prime minister says.
  • Thousands of NHS staff with long Covid risk losing their pay30 Jan 2023 05:50Analysis by BBC Panorama suggests between 5,000 and 10,000 NHS staff risk losing their pay.

Practice Policies

Patient confidentiality and data protection

We need to store personal information about you in order to provide appropriate care and treatment. This information is primarily recorded on computer.

We are registered under the Data Protection Act. Please be advised that it is sometimes necessary for medical information about you to be shared between members of the larger practice team. However, the practice ensures that all members of the team adhere to our strict rules regarding patient confidentiality.

You can read our Information Governance Policy here

Paying for non-NHS services

Although most treatment and services you receive at Moorside Surgery are covered by the NHS and are therefore provided free of charge there are certain items that are not covered by the NHS but which are nevertheless still provided by the surgery. These services are chargeable and a full list of such services is available at reception. They include, but are not restricted to, certain travel immunisations, medical examinations for insurance and employment purposes, signing of passport applications and private prescriptions for items not allowed to be prescribed under the NHS. If you request a non-NHS service or treatment for which a fee is charged then this will be explained clearly to you at the outset. We kindly request that you pay the fee promptly (we can now take payments by most major credit and debit cards) once the service has been provided.

Aggressive behaviour

Moorside Surgery defines aggressive behaviour as personal, abusive or aggressive comments, bad language, physical contact or aggressive gestures. No abuse of staff is acceptable whether verbal or physical, and will be reported to the business manager.

In the case of verbal abuse, the business manager may issue an informal warning, and this may be-followed up by a formal warning and a final written warning. If a patient's conduct does not improve following these warnings, she will advise the patient that they are to be removed from the list.

If there is physical abuse of any of our staff, this will be reported to the police, and the patient will be removed immediately from the list. If the practice has to remove a patient, he or she will be offered registration at a nominated practice within North Bradford by the Health Authority.

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Moorside Surgery

370 Dudley Hill Road, Bradford , BD2 3AA

  • 01274 643576
© Neighbourhood Direct Ltd  2023
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