Important Information About Cancelling an Appointment
If you need to cancel/change an appointment please call 01274 643576. This will enable our reception team to cancel/change the appointment with enough time to offer it to other patients and provide you with the ability to re-book the appointment.
Please do use our NHS email to Cancel appointments as this isn’t linked to the booking system.
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Urgent Care Clinics
In addition to the routine clinics shown below the doctors at Moorside also operate Urgent Care Clinics after their morning surgeries to enable patients with urgent problems to be seen the same day. Requests for urgent care appointments should be made by 10:30 if possible and there could be a lengthy wait to be seen (it is not possible to specify which GP will see you but you can ask to be seen by a male or a female GP if necessary).
Consultation Times
Click here for the Doctors consultation times.
Online Services
You can use our online system - SystmOnline to:
- Book and cancel appointments
- Request repeat prescriptions
- Access your medical record.
To request an account please complete the request form and hand it into reception. Once you have your accounts details login via: https://systmonline.tpp-uk.com
Telephone Advice
We can often help you on the telephone to save you having to come to the surgery. This can be offered for blood tests, x-ray results, medication advice and some sick notes. Telephone appointments are available most days - please call reception to arrange. A doctor will ring you on an agreed date, at an approximate time.
Text message reminder service
We are now offer a text message reminder service to keep you up to date with your latest appointments. We will send messages to the mobile phone number that you provided for us to contact you.
If you do not wish to receive messages please contact the Surgery.